7 Day Money Back Guarantee & Refund Policy
At Exclusive-iptv.com we want to ensure that you are 100% happy with your purchase. If you have any technical or sales issue , do not hesitate to contact us. In case our tehnical support not solved your issue within 10 business days you’re able to get a full refund . we want to make things right and we assure owr services is very stable most of the cases and you will not face issues that we can’t solve . Refund will covers you in any case of issue comes from our technical side.
-You will not be approved for refund if issue is not in our technical side ( if is comming from your side , device that you use or bad internet connection in your country or area) or any orher posibilitys that not include owr technical posibilitys.
-You will not be approved to
get refund in any case if you
violate our terms and conditions and your account is supended.
-You will not be approved to get refunt if you used our services more then 7 days , and for example in any case if you have a subscription of 12 or less months and after 8 month of perfect service used you’re facing thehnical issue in our side that we can’t solve it in 10 days ( and you’re not able to use the rest subscription purchased from us because the issue) in this case you’ll be able to have a partial refund for the rest subscription period that you don’t use.
Follow the steps below for a full refund within 7 days of your date of purchase.
Also, note that we make every attempt to process the refund as quickly as possible. But our payment processor or your financial institution can take up to 21-30 days for the refund to reflect in your bank account/card.
Once you requested a refund you can’t subscribe again to our service at any time in the future
Requesting a Refund
Follow the steps below to get your refund request sent to us:
1- use the contact form to request the refund.
2- use the same email address you use to buy our services.
3- include your invoice number.